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Reset your password

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Quick Launch

Get help with a forgotten password and other problems signing in

What problem are you having signing in?


I forgot my password
      

1. If you are a Duke user (your email is @duke.edu or @dm.duke.edu)

 a. Click on the following link to reset your password: Password Reset

 b.  If you have any questions or concerns, please contact the service desk.

Email: dcriservicedesk@duke.edu

Phone: (919) 668-8916

Hours: 6am - Mid Monday-Friday

Service Desk Manager: Jeremy Cook


2. If you are not a Duke user click on the following link to reset your password: Reset your password


I want to change my password
      

1. If you are a Duke user (your email is @duke.edu or @dm.duke.edu)

 a. Click on the following link to reset your password: Password Reset

 b.  If you have any questions or concerns, please contact the service desk.

Email: dcriservicedesk@duke.edu

Phone: (919) 668-8916

Hours: 6am - Mid Monday-Friday

Service Desk Manager: Jeremy Cook


2. If you are not a Duke user click on the following link to reset your password: Change your password


I know my password and username, but can't sign in

1. Be sure that Caps Lock isn't on (passwords are case sensitive)

2. If you still can't sign in, Reset your password

3. If you have reset your password and still can't sign in, please contact the service desk.

Email: dcriservicedesk@duke.edu

Phone: (919) 668-8916

Hours: 6am - Mid Monday-Friday

Service Desk Manager: Jeremy Cook


I forgot my username

1. Be sure that Caps Lock isn't on (passwords are case sensitive)

2. If you have reset your password and still can't sign in, please contact the service desk.

Email: dcriservicedesk@duke.edu

Phone: (919) 668-8916

Hours: 6am - Mid Monday-Friday

Service Desk Manager: Jeremy Cook




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